FAQ
Questions, answered plainly.
Head spa is a category most people are meeting for the first time. These are the questions guests actually ask.
Head Spa
Can I come if I've never experienced a Japanese Head Spa before?
Absolutely — most of our guests are experiencing one for the first time. We explain everything before we begin, and there is nothing you need to know in advance. Just arrive and let us take it from there.
Will my hair get wet?
Yes. Cleansing is part of the ritual, so your hair is washed, rinsed and then dried and styled softly before you leave. You will not walk out with wet hair.
Do I need to wash my hair before my appointment?
No. Come exactly as you are — cleansing your scalp and hair is part of the experience.
Do I need to prepare beforehand?
Nothing at all. Arrive a few minutes early so you can settle in without rushing, and let us know anything you would like us to keep in mind. That is the whole preparation.
Can I wear makeup?
Yes. A head spa focuses on the scalp, neck and shoulders, so your makeup stays untouched. If you are booking a facial as well, we will gently remove it as part of the cleanse.
Is it relaxing, or actually therapeutic?
It is a wellness and relaxation experience, not a medical treatment. What guests notice most is the release of everyday tension: a thoroughly cleansed scalp, slower breathing and a genuinely quiet hour. If you have a specific scalp or health concern, we would encourage you to speak with a healthcare professional.
How long does it take?
Our rituals run from 30 to 120 minutes. The 30-minute Head Spa is a focused reset, the 60-minute Japanese Head Spa is our most requested, and the 90 and 120-minute rituals add hot towels, hot stone and aromatherapy steam.
Is this suitable for sensitive scalps?
Usually, yes. Tell us when you book and we will adjust the products and the pressure to keep everything comfortable. If you have a scalp condition or any concern about it, please check with a healthcare professional first.
How often should I book?
Many guests come every four to six weeks. There is no rule — some book around stressful stretches, others simply when they need an hour to themselves.
Facials
What is included in the Aurea Signature Hydrating Facial?
Double cleansing, gentle exfoliation, relaxing steam, serums customised to your skin, a facial massage, a hydrating collagen mask and finishing skincare protection. It runs 45 minutes and is designed for skin that feels dull, dehydrated or stressed.
How often should I book a facial?
Every four to six weeks suits most people. If you are unsure, tell us about your skin when you arrive and we will give you an honest recommendation.
Booking & Visiting
Can I book with a friend or partner?
Yes. The Couples Head Spa Experience is a shared 1 hour 45 minute ritual with side-by-side head spa, aromatherapy steam and hot towels. You can book it online like any other service — it is a favourite for birthdays and anniversaries.
Do you take walk-ins?
We work by appointment only, with limited availability. It is what keeps the space calm and unhurried. You can book online at any time, or call or text us.
Do I need to pay a deposit?
A $25 deposit is required to reserve your appointment. The remaining balance is due at your visit. The deposit is non-refundable for late cancellations and no-shows.
Is there anything special for first-time guests?
Yes. The First Visit Mental Reset Experience is a 60-minute introduction to Aurea at $99 instead of the regular $129. It includes a personalised scalp consultation, the deep cleansing scalp ritual, warm steam therapy, a signature scalp massage and a facial massage. It is available once, on your first visit.
What is your cancellation policy?
Appointments may be cancelled or rescheduled at least 24 hours in advance at no charge. Cancellations made with less than 24 hours notice may result in the loss of your deposit, and missed appointments forfeit it. If you arrive late we may need to shorten your service so that the next guest is not affected.
General
Is parking available?
Yes. Free parking is available on-site for Aurea Wellness Spa guests.
Where are you located?
We are at 10525 Park Blvd, Seminole, FL 33772, serving Seminole, Largo, Pinellas Park, St. Petersburg, Clearwater and the wider Tampa Bay area.
What are your hours?
We are open Tuesday through Sunday, 10:00 AM to 7:00 PM. We are closed on Mondays.
Still have a question?
Call or text us — or simply book and ask when you arrive.
By appointment only · Limited availability